SHIPPING POLICY

Delivery of Fresh Flowers to Suburbs on MONDAY, WEDNESDAY, and SATURDAY ONLY

To Chicago is daily

Arlington Heights 

Barrington

Buffalo Grove

Deer Park

Des Plains

Elk Grove Village 

Glenview

Hawthorn Woods

Hoffman Estates

 Inverness

Kildeer

Lake Zurich

Libertyville

Long Grove

Mundelein

Northbrook

Palatine

Park Ridge

Prospect Heights

Riverwoods

Rolling Meadows

Schaumburg

Vernon Hills

Wheeling

The shipping cost of the order is calculated individually.

Attention! The courier waits at the delivery point no more than 15 minutes. In the absence of the recipient at the address specified by the customer, the courier has the right to deliver the flowers to any person in the specified apartment, neighbors, or office employees. If there are no persons on the spot who can transfer the order to the recipient, the courier returns it to the Floral Studio.

 

After 24 hours have passed since the failed delivery, the payment is made again. If the customer cancels the re-shipment, the amount paid will not be refunded.

 

Attention!!! In case of the extreme traffic situation in Chicago, delivery times may be adjusted

How to make your order?

The order process is super easy! You can order on our website and set up all details about delivery or pickup.

We would love to know all your preferences and details about your order.

Text us / call us 224.880.0030 / DM on any social media for placing your order with a florist.

We don't have anything in stock, so please make a pre-order your flower in 1-2 business days. If you would like the same-day delivery/curbside pickup, please order your flowers on the same day before 1 PM, after 1 PM all of the orders will be postponed until the next business day.

*no in-store shopping

*only delivery and curbside pre-ordered flower pickup

You may pick up only a pre-ordered and pre-placed order.

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Hope for your understanding!

RETURN POLICY

Fresh cut flowers and potted plants cannot be exchanged or returned.

The buyer has the right to refuse to receive the goods at the time of delivery if the delivered goods are of inadequate quality.

 

We care about improving the quality of our orders. We consider all claims received about the quality of our work within 24 hours after delivery of the goods. For all questions regarding the execution of orders, you can contact by phone 224.880.0030 or by e-mail hmfloralstudio@gmail.com